Frequently asked questions

Bookings can be made online through our COVID-19 centre re-opening web page. Simply go to this page and click on the centre where you wish to book a session to find out more about the booking process and to make your booking.

Yes, face masks are required at our Centres and should only be removed when you commence exercising. Please ensure you store your mask in a secure position whilst training.

Please dispose of your masks responsibly in the medical bins provided.

Yes, as part of your entry you will be required to pass a health screening process which will include taking your temperature.

Yes, you will be provided with a full refund.

Having your temperature checked is a condition of entry and we will have to ask you to leave the centre.

No. Bookings are required for all outdoor pool access. Bookings can be made online through each pool’s booking web page. Bookings are subject to availability.

Active Moreland members can reactivate their membership from Monday 16 November. Members will receive a step-by-step email on Monday 16 November with a link on how to reinstate their membership. Follow the simple steps to be on your way!

Please note if you choose to reactivate, our online booking process still applies. Any questions regarding membership reactivation please contact your preferred Active Moreland centre or click here.

Practice social distancing at all times in and around our centres.

If asked by our team to adjust your positioning, please follow their guidance.

Please observe and follow all signage and practice hand hygiene using the hand sanitiser stations around our centres.

Floor markers will be used in our centres to indicate safe distances.

Yes. Our operating hours have changed. Please refer to the Pool Locations and Hours page on our website to see our current operating hours.

Yes. Your personal data is captured by the online booking system Nabooki for 28 days, and is saved on a server situated in Australia and is a requirement for tracing.

Drinking fountains will be available to fill bottles, but not for drinking from directly. We ask patrons to wash or sanitise their hands before using drinking fountains to fill their own bottles.

As per the Restricted Activities Direction issued by the Department of Health and Human Services, change rooms and showers will be closed at this time, including the rinse showers on pool deck. Toilet facilities will be available.

We ask that members shower at home prior to attending the centre.

Please come dressed ready to enter the water and wear warm clothing to leave in (a deck coat or warm towel are the quickest way to enter and leave the centre).

Memberships will remain on suspension during this trial phase. Attending an outdoor pool during these restricted operations will be on a pay per use basis using the online booking system for each pool and will not impact your membership.

Cleaning is our highest priority. A program has been put in place to disinfect all high-touch surfaces on a regular basis. Hand sanitiser stations are located throughout our centres.

Bookings for any of our Active Moreland sites can be made by clicking here.

Yes. While you are in the Centre social distancing is required regardless of your relationship with other visitors using the facility.

Guests need to bring their own large towel, water bottle and mat (if needed). It is important that you only bring essential items, as there are no lockers available at this time. 

All Active Moreland facilities have a no towel, no entry policy in place. 

Face masks must be worn while you train, unless you are participating in strenuous exercise.

Gym session vary from site to site. Please see the centres bookings for each individual centre’s session length.

A booking for gym facilities does not include use of our pool facilities. If you wish to swim you must book a swim session in a separate booking.

To book in for a lap swim, visit our COVID-19 centre re-opening page and click on the pool you wish to book a session at.

All gym sessions and group fitness classes are via our online booking system. All sessions are to be paid for at the time of booking unless you’re reactivate your membership.

Yes, we ask you please wipe down your equipment before and after use. Surface and disinfectant spray will be provided for you.

*No Towel, No Workout

To make a booking into any of our Group Fitness classes click here and select which site you would like to visit. 

To view the centres group fitness timetable, click here. 

• Active Moreland Members can book 4 days in advance - this includes suspended members as well as reactive members!
• Multi-visit pass holders can book 3 days in advance
• Casual users can book 2 days in advance

Face masks must be worn while you train, unless you are participating in strenuous exercise.

Yes, we ask you please wipe down your equipment before and after use. Surface and disinfectant spray will be provided for you.

*No Towel, No Workout

We will be introducing more classes in the coming weeks. We will be updating this website with details as they come out.

To hear the latest news about each of our centres and reopening details, we also recommend you follow the facebook page of your preferred Active Moreland sites:

• Coburg Leisure Centre
• Coburg Olympic Swimming Pool
• Brunswick Baths
• Fawkner Leisure Centre
• Oak park Sports and Aquatic Centre
• Pascoe Vale Outdoor Pool

Guests need to bring their own large towel and water bottle. If you choose to do Yoga, Pilates, Body Balance please also bring your own mat as these will not be provided. It is important that you only bring essential items, as there are no lockers available at this time.

All Active Moreland facilities have a no towel, no entry policy in place.

Our aim is to offer a range of classes to appeal to the wide variety of people, whilst maintaining a safe environment for everyone. More classes will be introduced in the coming weeks and this website will be updated as these classes are opened for bookings.

In line with Government restrictions, only active exercise is permitted at our pools. This includes lap swimming and moving exercise (e.g. walking rehabilitation).

Aqua play and sunbaking are not permitted at this time.

Bookings can be made online through our COVID-19 centre re-opening web page. Simply go to this page and click on the centre where you wish to book a session to find out more about the booking process and to make your booking.

Outdoor pools are limited to 40-50 people per booking session, however this also depends on pool configuration and which centre you attend.

• Active Moreland Members can make lane bookings 4 days in advance.
• Multi Visit Pass Holders can make lane bookings 3 days in advance.
• Casual users can make lane bookings 1 day (24 hours) in advance.

Bookings close 1 hour before each lap swim session. You can change your booking up to two hours prior to your start time. Payment is required in advance.

Once you have booked your lap swimming time, you will have 50 minutes in the centre. This includes 45 minutes of swimming with 5 minutes to collect your belongings and exit the centre.

You must depart the centre prior to the next session commencing. Please follow lifeguard instructions, they will advise you when it is time to leave the water, collect your belongings and proceed to the exit.

Our water management systems have been reviewed in line with recent changes to government regulations to continue to meet a high standard of safety. All our pools are disinfected with chlorine in line with the 2019 Public Health and Well-being Regulations. Chlorine is proven to disinfect pathogens which include viruses such as COVID-19.

As a measure to further reduce any risk, equipment will not be provided at our centres. You can bring your own equipment from home.

In line with guidelines for the reopening of aquatic facilities, our spas, steam rooms and saunas will remain closed along with water play pools.

Bookings can be made online through our COVID-19 centre re-opening web page. Simply go to this page and click on the centre where you wish to book a session to find out more about the booking process and to make your booking.

Attendance will be limited to 2 patrons to 1 trainer, unless the current restrictions ease.

Bookings will be available 2 days in advance and can be made online through our COVID-19 centre re-opening web page. Simply go to this page and click on the centre where you wish to book a session to find out more about the booking process and to make your booking.

The trainer will lead you through the 45 minute session, including:

• Warm up
• Take you through all the exercises and equipment involved
• Motivation throughout the workout
• Cool down and stretch

The session will go for 45 minutes, including your warm up and cool down, with 5 minutes to collect your belongings and exit the centre.

You must depart the centre prior to next session commencing. Please follow the directions of your trainer.

Outdoor Training will take place Monday to Friday. The times available for each centre can be seen through our COVID-19 centre re-opening web page. Simply go to this page and click on the centre where you wish to book a session to find out more about the times available and to make your booking.

Only minimal equipment will be used during sessions to ensure everything can be sanitised before its next use.

Bringing your own mat is encouraged as sessions may include floor exercises.

If due to poor weather your session isn’t able to go ahead, you’ll automatically be rescheduled for the same session time the following week. You will be contacted as a part of this process.

Morning sessions will be cancelled the night prior if the weather forecast is for morning rain or extreme heat.

Evening sessions will be cancelled by lunchtime on that day if the weather forecast for the evening is for rain or extreme heat.

Sessions will be immediately called off if there is lightning in the area.

Management reserves the right to cancel a session at anytime if staff or participant safety is at risk.

You will be contacted if you session needs to be postponed.

If you aren’t contacted you can assume your session is going ahead.

Coburg Olympic and Pascoe Vale Outdoor pools are scheduled to open from Saturday 7 November (weather permitting).

Coburg Olympic and Pascoe Vale Outdoor pool will open when the temperature is forecast to be 25 degrees or higher.

Opening hours will be:

• Monday to Friday: 3pm to 7pm
• Saturday to Sunday: 1pm to 6pm

The temperature forecasts are taken from the Bureau of Meteorology, if the temperature forecasts for the following day is to be 25 degrees and above, bookings will become available from 8am the day prior.

Bookings can be made online through our Coburg Olympic Booking or our Pascoe Vale Booking page. On these pages you can find out more about the booking process and make your booking.

Change rooms and showers will be available. These are subject to time allocations and capacity limits as per Restricted Activities Direction issued by the Department of Health and Human Services.

Please come dressed ready to enter the water and wear warm clothing to leave in (a deck coat or warm towel are the quickest way to enter and leave the centre).

Yes, you can purchase a season pass or COVID multi pass from the centre.